Privacy

How we handle your personal information.

Privacy

Effective date: [15 Oct 2026]

Information and use

We collect information needed to manage your account, orders, payments, delivery, installation, servicing, warranty, rewards and distributor participation. This may include your name, contact details, address, transaction records, machine details and website security data.

Sharing and protection

We share necessary information with authorised service partners, payment providers and authorities where legally required. We do not sell personal data. We use reasonable safeguards, retain data only as needed for business or legal purposes, and apply required protections for overseas processing.

Your choices

You may request access or correction, withdraw consent, or opt out of promotional messages. Necessary order and service messages may continue. Essential cookies support login, cart and security. Any additional tracking must be explained before use.

Identity and privacy enquiries

We never request your Singpass password or OTP. Identity verification is used only when necessary and legally permitted. Contact Customer Support for privacy requests.

Contact

UEN: 53412191L

Customer Support: Jack, +65 8898 5017

Sales: Sam, +65 8133 3008

Store address: 280 Woodlands Industrial Park E5, HARVEST #07-37, Singapore 757322

Last updated 19 Oct 2026